Frequently Asked Questions
Everything you need to know about Karhu performance gear and services.
What is the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number to monitor your delivery in real-time.
What is your return policy for performance footwear?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure tags are attached for a full refund.
Do you offer international shipping?
Yes, Karhu ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your specific location.
How do I find the right shoe size?
We recommend referring to our comprehensive Size Guide located on each product page, which includes measurements for US, UK, and EU sizing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, all Karhu products come with a limited 6-month warranty against manufacturing defects to ensure the highest quality for our athletes.